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en:faqs [2006/12/14 00:28] (current)
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 +====== FAQS (Frequently Asked Questions) ======
 +~~NOTOC~~
 +===== 56k Dial-Up FAQs =====
 +  * [[en:​faq-dialup#​how_can_i_configure_my_internet_access|How can I configure my internet access?]]
 +  * [[en:​faq-dialup#​i_m_getting_an_error_when_i_connect._where_can_i_go_for_help|I'​m getting an error when I connect. Where can I go for help?]]
 +  * [[en:​faq-dialup#​vif_internet_keeps_asking_me_for_my_password_error_691_._why|VIF Internet keeps asking me for my password (Error 691). Why?]]
 +  * [[en:​faq-dialup#​i_connect_but_i_can_t_see_any_pages._what_s_happening|I connect, but I can't see any pages. What's happening?​]]
 +  * [[en:​faq-dialup#​when_i_connect_i_get_a_page_asking_me_to_call_you._how_can_i_solve_this|When I connect I get a page asking me to call you. How can I solve this?]]
 +  * [[en:​faq-dialup#​why_doesn_t_my_modem_connect_at_a_56k_speed_it_should|Why doesn'​t my modem connect at a 56k speed, it should!]]
 +  * [[en:​faq-dialup#​what_is_the_server_phone_number_closest_to_me|What is the server phone number closest to me?]]
 +  * [[en:​faq-dialup#​why_do_i_always_get_a_busy_line|Why do I always get a busy line?]]
 +  * [[en:​faq-dialup#​i_get_a_there_is_no_dialtone_680_error._how_do_i_fix_this|I get a "There is no dialtone"​ (680) error. How do I fix this?]]
 +  * [[en:​faq-dialup#​i_always_get_disconnected_if_someone_calls_me._why|I always get disconnected if someone calls me. Why?]]
 +  * [[en:​faq-dialup#​i_get_disconnected_each_10_or_15_minutes_why|I get disconnected each 10 or 15 minutes, why?]]
 +  * [[en:​faq-dialup#​what_is_a_double-connection_and_what_causes_it|What is a double-connection and what causes it?]]
 +  * [[en:​faq-dialup#​i_want_to_replace_my_old_dial-up_modem._what_should_i_buy|I want to replace my old dial-up modem. What should I buy?]]
 +  * [[en:​faq-dialup#​what_do_mean_by_intermittent_access_and_non_concurrent_use|What do mean by "​intermittent access and non concurrent use"?​]]
 +  * [[en:​faq-dialup#​no_busy_signals_what_does_the_expression_no_busy_signals_mean|No Busy Signals: What does the expression "No busy signals"​ mean?]]
 +  * [[en:​faq-dialup#​roaming_access_can_i_use_my_connection_from_outside_my_house|Roaming Access: Can I use my connection from outside my house?]]
 +\\ \\ 
  
 +===== High-Speed DSL FAQ =====
 +  * [[en:​faq-dsl#​is_high-speed_dsl_available_at_my_home_or_business|Is High-Speed DSL available at my home or business?]]
 +  * [[en:​faq-dsl#​what_if_i_don_t_have_an_active_phone_line_yet|What if I don't have an active phone line yet?]]
 +  * [[en:​faq-dsl#​what_if_i_do_not_have_a_regular_land_phone_line|What if I do not have a regular land phone line?]]
 +  * [[en:​faq-dsl#​is_vif_s_dsl_service_bandwith_upload_download_unlimited|Is VIF's DSL Service bandwith (upload/​download) unlimited?​]]
 +  * [[en:​faq-dsl#​can_i_use_my_current_adsl_high-speed_modem_on_your_service|Can I use my current ADSL High-Speed modem on your service?]]
 +  * [[en:​faq-dsl#​is_your_high-speed_connection_the_same_as_with_other_isps|Is your High-Speed connection the same as with other ISPs?]]
 +  * [[en:​faq-dsl#​some_lights_on_my_modem_are_flashing._is_there_a_problem_with_it|Some lights on my modem are flashing. Is there a problem with it?]]
 +  * [[en:​faq-dsl#​my_peer_to_peer_applications_are_slow._are_you_throttling_my_ports|My peer to peer applications are slow. Are you throttling my ports?]]
 +  * [[en:​faq-dsl#​can_i_connect_more_than_one_computer_in_my_home_to_the_internet|Can I connect more than one computer in my home to the internet?]]
 +\\ \\ 
 +
 +===== General Server Information =====
 +  * [[en:​faq-general#​server_numbers|Dialup Server Numbers]]
 +  * [[en:​faq-general#​dns_servers_-_internet_access|Internet DNS Servers]]
 +  * [[en:​faq-general#​mail_and_news|Mail and News Servers]]
 +  * **[[en:​faq-general#​general_f.a.q|General FAQ]]**
 +    * [[en:​faq-general#​can_you_give_me_more_information_about_your_company|Can you give me more information about your company?]]
 +    * [[en:​faq-general#​is_vif_internet_hiring_at_the_moment|Is VIF Internet hiring at the moment?]]
 +    * [[en:​faq-general#​is_there_a_possibility_to_have_a_partnership_with_vif_internet|Is there a possibility to have a partnership with VIF Internet?]]
 +    * [[en:​faq-general#​nothing_here_answers_my_question._how_can_i_reach_you|Nothing here answers my question. How can I reach you?]]
 +\\ \\ 
 +
 +===== Webhosting FAQs =====
 +  * [[en:​faq-webhosting#​How many web pages can I fit in this 30 megs?|How many web pages can I fit in this 30 megs?]]
 +  * [[en:​faq-webhosting#​How many emails do I get with the webhosting plan?|How many emails do I get with the webhosting plan?]]
 +  * [[en:​faq-webhosting#​What kind of server-side languages can I use (cgi/​asp/​php/​cfml)?​|What kind of server-side languages can I use (cgi/​asp/​php/​cfml)?​]]
 +  * [[en:​faq-webhosting#​Can I use this webhosting without a domain name?|Can I use this webhosting without a domain name?]]
 +  * [[en:​faq-webhosting#​Can I use multiple domain names on a single webhosting?​|Can I use multiple domain names on a single webhosting?​]]
 +  * [[en:​faq-webhosting#​I tried to upload cgi files in the /cgi-bin/ folder but it doesn'​t work. Why?|I tried to upload cgi files in the /cgi-bin/ folder but it doesn'​t work. Why?]]
 +  * [[en:​faq-webhosting#​I get a CGI error when I try to run my script. Where can I get help?|I get a CGI error when I try to run my script. Where can I get help?]]
 +\\ \\ 
 +
 +===== Domain Names FAQs =====
 +
 +  * [[en:​faq-domain#​Where can I register my .ca, .com, .net or .org domain name?|Where can I register my .ca, .com, .net or .org domain name?]]
 +  * [[en:​faq-domain#​Can I register other domain name TLD's (.info, .tv, etc) with you?|Can I register other domain name TLD's (.info, .tv, etc) with you?]]
 +  * [[en:​faq-domain#​How many emails can I get with a domain name, where do I upload my files?|How many emails can I get with a domain name, where do I upload my files?]]
 +  * [[en:​faq-domain#​If I do a whois on my domain name, it's status says "​APPRVL"​. What does this mean?|If I do a whois on my domain name, it's status says "​APPRVL"​. What does this mean?]]
 +  * [[en:​faq-domain#​I already have a domain name but I want to transfer it to you. How do I do it?|I already have a domain name but I want to transfer it to you. How do I do it?]]
 +  * [[en:​faq-domain#​Can I point my domain name to my free webhosting at VIF or some other free webhosting?​|Can I point my domain name to my free webhosting at VIF or some other free webhosting?​]]
 +\\ \\ 
 +
 +===== E-Mail FAQs =====
 +
 +  * [[en:​faq-email#​How do I configure my email address in my email software?​|How do I configure my email address in my email software?]]
 +  * [[en:​faq-email#​Is there a limit to the amount of email I can have in my account?|Is there a limit to the amount of email I can have in my account?]]
 +  * [[en:​faq-email#​Can I access my email from anywhere or only from home?|Can I access my email from anywhere or only from home?]]
 +  * [[en:​faq-email#​Can I share my emails between computers using Outlook or other email software?​|Can I share my emails between computers using Outlook or other email software?]]
 +  * [[en:​faq-email#​I get an error when I send and/or receive email. Where can I get help?|I get an error when I send and/or receive email. Where can I get help?]]
 +  * [[en:​faq-email#​I'​m tired of all this spam in my inbox! Can you help me?​|I'​m tired of all this spam in my inbox! Can you help me?]]
 +  * [[en:​faq-email#​restoring_the_purge_deleted_link|How to fix a webmail box that fills up and cannot receive new mail even when deleting messages?]]
 +\\ \\ 
 +
 +===== Billing FAQs =====
 +
 +  * [[en:​faq-billing|Why is my first invoice not of the amount I expected?]]
 +  * [[en:​faq-billing|What is pro rata?]]
 +  * [[en:​faq-billing|How do I pay my VIF Internet invoice?]]
 +  * [[en:​faq-billing|Can I pay VIF through Pre-Authorized Payment?]]
 +  * [[en:​faq-billing|Can I pay VIF with automatic Credit Card Withdrawls?​]]
 +  * [[en:​faq-billing|Can I pay VIF with my online banking account?]]
 +\\ \\ 
 +
 +===== AntiSpam FAQs =====
 +
 +  * [[en:​faq-antispam#​How do i know my antispam service is activated?​|How do i know my antispam service is activated?​]]
 +  * [[en:​faq-antispam#​What are the spam, is_spam and is_not_spam folders?​|What are the spam, is_spam and is_not_spam folders?]]
 +  * [[en:​faq-antispam#​Why people on my whitelist still being put in the spam folder?|Why people on my whitelist still being put in the spam folder?]]
 +  * [[en:​faq-antispam#​Can the AntiSpam filtering work with my Outlook?​|Can the AntiSpam filtering work with my Outlook?]]
 +\\ \\ 
 +
 +===== VoIP FAQs =====
 +
 +  * [[en:​faq-voip-Warnings|** Important Warnings! **]]
 +  * [[en:​faq-voip-WhatIsATA|What is the VoIP ATA?]]
 +  * [[en:​faq-voip-ComparisonLandLine|What is the difference between VoIP and a traditional POTS line?]]
 +  * [[en:​faq-voip-BasicATAConnection|How do I connect the VoIP ATA?]]
 +  * [[en:​faq-voip-PowerSupplyInfo|Will the VoIP ATA work if there is no power?]]
 +  * [[en:​faq-voip-MorePhones|Can I connect more than one phone to the VoIP ATA?]]
 +  * [[en:​faq-voip-HouseWiringGuide|How do I connect the VoIP ATA so that all my house phone jacks have a signal?]]
 +  * [[en:​faq-voip-AccessingATAInterface|How do I access the VoIP ATA Interface to change the options?]]
 
en/faqs.txt · Last modified: 2006/12/14 00:28 (external edit)
 
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